Your privacy matters to us.
This policy explains how twinkle-vault collects, uses, and protects personal data when you interact with our services and website.
Last updated
9 April 2026
Information we collect
Contact details
When you email us, we collect your name, email address, organisation, and any project details you share.
Usage insights
We collect limited analytics data to understand how visitors use our site and improve content.
How we use your information
- Respond to enquiries and prepare service proposals.
- Deliver contracted services and associated documentation.
- Improve website performance and content relevance.
Lawful basis
We process data based on legitimate interests, contractual necessity, and, where required, consent.
Data sharing
We do not sell personal data. We may share information with trusted service providers who support our operations, such as secure hosting and analytics partners, under strict confidentiality agreements.
Retention and security
We retain personal data only as long as necessary to fulfil our services or legal obligations. Access is limited to authorised staff, and data is stored using secure, industry-standard controls.
Your rights
You can request access, correction, or deletion of your data, or object to processing where applicable.
Contact
For privacy requests or questions, email [email protected].